1 What Is Responsible Gambling and Why It Matters
Responsible gambling means enjoying betting as entertainment — within your means, consciously and in control. qqer believes the safety and mental well-being of every member is of the utmost importance.
When betting moves beyond entertainment and becomes a habit, it can harm your family life, finances, and mental health. That's why qqer offers multiple safeguards on our platform to help you stay within healthy limits.
Responsible gambling at qqer isn't just a policy — it's our everyday commitment.
2 Signs of Problem Betting
If you notice any of the following signs in yourself or someone you know, it's time to take them seriously. There's no shame in it — awareness is always the first step.
Repeatedly betting in an attempt to recover lost money.
Using money meant for rent, food, or essential expenses to place bets.
Losing sleep or staying up late to bet.
Withdrawing from family and friends.
Feeling irritable or restless when you can't bet.
Hiding your betting from family or lying about it.
Borrowing money or selling assets to fund betting.
Losing focus at work or in your studies.
If you notice these signs, use qqer's self-exclusion tool right away and seek help. Don't try to handle it alone — reach out to our support team.
3 How to Use qqer's Protection Tools
Log in to the qqer platform and access all protection tools from "Account Settings". Details are provided below:
Session Timer
You'll receive an alert after 15 minutes, 30 minutes, or 1 hour.
Deposit Limit
Set your own daily, weekly, and monthly limits.
Self-Exclusion
Suspend your account for 7 days, 1 month, or permanently.
Loss Limit
Automatic pause once a set loss amount is reached.
Cooldown
Take a mandatory break of 24–72 hours.
Betting Summary
Receive weekly reports by email.
Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies — this is intentional.
4 Betting Limit Setup Guide
Setting limits isn't a sign of weakness — it's smart, responsible betting. Use the table below to find out which limits apply to you:
| Limit Type | Description | How Changes Work |
|---|---|---|
| Daily Deposit | Maximum daily deposit amount | Decrease: immediate | Increase: after 24 hours |
| Weekly Deposit | Maximum weekly deposit amount | Decrease: immediate | Increase: after 7 days |
| Monthly Deposit | Maximum monthly deposit amount | Decrease: Immediate | Increase: After 30 days |
| Single Bet Limit | Maximum amount per bet | Decrease: immediate | Increase: after 24 hours |
| Daily Loss Limit | Maximum daily loss limit | Decrease: immediate | Increase: after 24 hours |
To set limits, log in to your account and go to Settings → Responsible Gaming → Limits.
5 Self-Exclusion — How It Works
Self-Exclusion means you are choosing to take a break from qqer — temporarily or permanently. It is entirely voluntary and a respected process.
Log In to Account
Log in to your account at qqer.click.
Open Settings
Click the profile icon in the top right corner and select Settings.
Choose Responsible Gaming
Go to the "Responsible Gaming" option in the menu.
Choose Your Self-Exclusion Period
Choose from 7 days, 1 month, 3 months, 6 months, 1 year, or permanent.
Confirm
Confirm with your password. This takes effect immediately.
Any attempt to open a new account during a self-exclusion period will be rejected. A permanent self-exclusion cannot be reversed.
6 Protection of Minors & Underage Users
Qqer strictly prohibits providing services to anyone under the age of 18. We believe it is our social responsibility to keep children and young people away from betting.
Our Safety Measures
- Age is verified at registration using your date of birth and ID document.
- A government-issued ID is required for the KYC process.
- Suspicious accounts are verified immediately.
- If a minor's information is collected by mistake, the account will be closed and all data permanently deleted.
Advice for Parents
- Use parental control software on your device.
- Keep your qqer account password out of reach of children.
- If you have any concerns, contact us at support@qqer.click.
If you suspect your child is using qqer, email support@qqer.click right away. We will take action within 24 hours.
7 10 Golden Rules for Safe & Responsible Betting
Here are the guidelines that experienced qqer members follow — and we'd like to share them with you:
- Bet for entertainment only. Don't rely on betting as a source of income.
- Set a budget before you start. Only bet with money you can afford to lose.
- Don't chase your losses. "I'll win this time" — that mindset is dangerous.
- Bet with a clear head. Don't bet when you're angry, upset, or under stress.
- Take regular breaks. Take breaks from betting regularly.
- Spend time with family and friends. Don't let betting damage your relationships.
- Never bet with borrowed money. Never bet with borrowed money or credit.
- Check your betting history regularly. Stay aware of how much you're spending.
- Set your limits and stick to them. Use qqer's tools.
- Don't be ashamed to ask for help. If something feels wrong, reach out immediately.
Remember — every bet outcome on qqer is completely random and no one can guarantee a win. There is no surefire strategy for winning.
8 How to Get Help
If you feel betting is getting out of your control, you don't have to face it alone. qqer's support team and various organizations are ready to help.
Qqer Support
- Live Chat: Available 24/7 — on the website and app.
- Email: support@qqer.click — response within 24 hours.
- From account: Settings → Responsible Gaming → Get Help।
Our Commitment
Qqer's customer support team is specially trained to help with responsible gambling concerns — with empathy and effectiveness. Everything you share will be kept strictly confidential.
Admitting you have a problem takes courage. Don't wait to reach out to qqer — we're always here for you.